App and account

Can I issue a wire transfer?

Can I undo an outgoing transfer?

How can I reload my account?

Card

Can I shop online with my Tinaba card?

Can I use my Tinaba card abroad?

Does the withdrawal have a cost?

Costs and commissions

Does the card have costs?

How much does it cost to open a Tinaba account?

Is there a withdrawal fee?

Cryptocurrencies

After placing the order, where are the cryptocurrencies credited?

Are there any costs for maintaining the purchased cryptocurrencies?

Are there any service activation fees?

Deposit Account

How can I upgrade to Tinaba Premium to get higher interest rates?

When do I receive the interest?

Tinaba act as a tax withholding agent, or do I need to declare something in my income tax return?

Features

Can I make a phone recharge with Tinaba?

Can I share my expenses?

Can Tinaba Groups be used to pay for a Direct Debit?

Investments

Can I invest with Tinaba?

Could my investment lose value?

How can I activate the service?

Payments and transfers

Does it work even from foreign countries?

How can I pay with the App?

What if the merchant does not accept Tinaba?

Power

Does Power’s credit have an expiration date?

How can I activate Power?

How can I check the remaining credit on my Power?

Premium

How can I get cashback with Tinaba Premium?

How much does it cost to reload the card with Tinaba Premium?

How much does it cost to reload Wallet from external card with Tinaba Premium?

Registration

Are there any age limits?

Can I open multiple accounts in my name?

Can I register only via App?

Security

Are card payments safe?

Is it safe to open a bank account with Tinaba?

Is it safe to use Tinaba account to make payments?

Services and promotions

How can I open a Piggy Bank to save money?

How does the promo ”Invite a friend” work?

To whom is the section in App “INSERT GIFT CODE” dedicated?

App, account and receipts

From whom can I collect payments via App?

What can I do with Tinaba POS App?

Will I also have a bank account?

Costs and Commissions

Do I pay commissions on takings via App?

How much does it cost to open a Business account?

Features

Delivery Takeaway: how does it work?

E-Commerce: can I collect payments online?

E-Commerce: how does it work?

Registration

Can I switch from a private profile to a business profile?

Can the legal representative and beneficial owners also have a private account?

How can I contact you while registering?

Security

Is it safe to open a bank account with Tinaba?

Is it safe to use Tinaba account to make payments?

Is the bank account protected?